Our FAQs and T&Cs
BOOKING TERMS
To secure a booking a deposit of £50 of the total cost is required at the time of booking.
We accept debit or credit cards.
Payment on arrival accepted.
CANCELLATION POLICY
When a payment is made in full a full refund for cancellations made within 48 hours of booking, if the date is at least 14 days before arrival.
No refunds for cancellations made within 7 days of check-in.
Bookings are non-transferable unless under exceptional circumstances.
WHEN A DEPOSIT IS TAKEN
Please note that at the time of booking dates, whether it is full payment or the £50 deposit.
The £50 is non-refundable on all bookings.
For the dates booked with £50 deposit the balance of the total stay will become due 14 days prior to arrival.
LIABILITY
The owners accept no liability for any personal injury, loss or damage of guest’s personal property within the cabins.
We recommend that guests have their own travel insurance in place.
CHECK IN TIMES
Check in is from 4pm – 8pm after these times is only by mutual agreement.
CHECK OUT TIMES
Check out is 10am.
RULES
No smoking or vaping inside the cabins or on the decking area at cabins.
No parties or events.
Minimum age for check in is 18 years.
Strictly only 4 people per cabin.
Quiet time between 11pm and 8am.
No candles are permitted in cabins or on decking area.
No stag or hen parties allowed.
No group bookings without prior arrangement with owners.
Any anti-social will not be tolerated and people involved will be asked to leave the site immediately.
Visitors to the cabins will require permission from owners.
No loud music will be allowed on site.
No parties or events.
Minimum age for check in is 18 years.
Strictly only 4 people per cabin.
Quiet time between 11pm and 8am.
No candles are permitted in cabins or on decking area.
No stag or hen parties allowed.
No group bookings without prior arrangement with owners.
Any anti-social will not be tolerated and people involved will be asked to leave the site immediately.
Visitors to the cabins will require permission from owners.
No loud music will be allowed on site.
MINIMUM STAYS
During the high season which is June to September we operate a 2 night minimum weekday and weekend stay (Friday and Saturday nights).
VEHICLES AND PARKING
Each cabin allows one car parking space at each cabin with extra parking at the entrance to the cabin area.
WHAT EACH CABIN PROVIDES
King size bed.
Double sofa bed.
Bedding.
Towels.
Kitchen with gas hob and oven.
Fridge.
Wi-Fi and smart TV.
En-suite facilities and toiletries.
Log burner.
Central heating.
Toaster.
Kettle.
Cutlery.
Decking area with table and chairs.
Communal covered meeting area.
DOG FRIENDLY
Cabins 3 and 4 are the only cabins which accepts a dog which is an extra £10 per night.
All dogs must be on leads at all times.
Dogs are not permitted on beds or furniture.
All dog waste must be picked up and put in waste bins provided.
Dogs must never be left unattended in the cabins.
Guests are liable for any damage caused or extra cleaning that may be required and you will be charged accordingly.
LOCAL AMENITIES
Nearby Shops, Bars and Restaurants with many local take aways doing delivery to site.
Strathpuffer cycle route is within easy cycling distance for the active types
Countryside walks.